changelog

SMS Onboarding

October 30, 2024

SMS OnboardingWhat is it about?
SMS Onboarding for new Merchants. This will enable merchants to onboard to SMS in a flow where they are able to select the:

  1. Target Countries to send SMS to.
  2. Compliance type, TFN or Shortcode
  3. Pricing Slabs for SMS.

Note: If a merchant selects a "non zero SMS price slab", their payment will shift to Stripe.To Whom Is It Released?
It has been released to all the new installs.Tracking Metrics?
Posthog tracking that tracks all the different flows like:

  1. US/Canada (TFN) flow
  2. US/Canada (Shortcode) flow
  3. Non US/Canada flow

Links:
https://us.posthog.com/project/47273/notebooks/lnsvJPiV
https://metabase.pushowl.com/dashboard/143-pushowl-sms
https://metabase.pushowl.com/dashboard/147-sms-onboarding-overviewWhat else?
As soon as any merchant onboards to SMS. We will get the update in the channel private channel so that we can enable SMS for the merchant upon onboarding completion. Sales and Support Teams are requested to join the channel.Note: There is still a manual process from BO before merchants can start using SMS.Link to enable SMS.